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What is a Business Analyst?

by Al Santucci, Holly James and Debbie Gencarelli

The Search for a Business Analyst
Thoughts from a Recruiting Manager

The Casey Group is a professional services firm specializing in custom software development and outsourcing. Our search for Business Analysts led us to the International Institute of Business Analysis and, subsequently, to the Requirements Networking Group. What we discovered was that, while the Business Analyst function has matured over the years into a specialty discipline, it still means different things to different people, employers and practitioners alike. From the standpoint of a staffing manager for a professional services firm, this is how we see it.

What is a Business Analyst?

This proved to be a more difficult question than we thought it would be. And the answer, as for so many things, is “…it depends.” In our attempt to fully define the requirements of the position in order to locate the most qualified individuals, we spoke to hiring managers, Project Managers and Technical Architects. The problem we ran into was that there is not just one concept of a Business Analyst. And even within the Business Analyst function, there are different sub-functions that can evolve as specialties in and of themselves. There is a continuum from a Lead Analyst to an analysis tool expert technician. Sometimes we look for one person who can perform all the functions, oftentimes we need a team.

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System Analysis and Design

There were several books in the 70s and 80s with titles like "System Analysis and Design" or "Structured Analysis and Design" which covered the modeling gambit at the time.

- Scott
Scott W. Ambler

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Increasingly, smart businesses are looking much closer at requirements definition (RD) and requirements management (RM) (sometimes grouped together under the Gartner-coined phrase, requirements definition management (RDM)) to streamline the entire application lifecycle. Why? Because systematic and effective RDM captures software defects earlier in the lifecycle, and it reduces the overall likelihood that defects will be introduced. That’s important. How important? According to one study, the cost to fix a defect after delivery is more than 100 times the cost to fix it in the requirement and design phase. No business wants to be hit with that bill. Now to add to this the growing interest in agile development techniques as a way to deliver higher quality applications and we have an interesting recipe for success.

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